GoTyme Bank is a dynamic partnership between Tyme, a global digital banking leader, and the Gokongwei Group. By combining TymeBank’s cutting-edge technology with the Gokongwei Group’s extensive ecosystem, GoTyme offers secure and convenient banking tailored to Filipino customers.
At GoTyme Bank, we focus on a “high-tech, high-touch” approach, blending digital ease with top-notch customer service available 24/7.
Let’s take the example of Romel Narvaez, the owner of Tinapa is Life. Romel is a digital-savvy entrepreneur who markets and sells his locally sourced products online. Like many small business owners, he faced challenges accessing capital to expand his operations.
Through GoTyme Bank's partnership with PayMongo, Romel availed of Capital by PayMongo powered by GoTyme Bank. By leveraging Romel’s digital sales data, the platform evaluated his business and approved a loan in under 24 hours. This allowed him to capitalize on a significant business opportunity.
The loan product offered by GoTyme Bank is designed to be flexible. Instead of fixed monthly payments, a percentage of Romel’s customer transactions is automatically allocated toward repayment. This system adjusts to his business performance, enabling faster repayments during peak seasons and slower ones during lean periods. The result? Reduced anxiety over fixed dues and more focus on growing the business. This fully digital solution not only streamlined the process but also empowered a business to scale and re-avail funding seamlessly.
GoTyme's growth is driven by simplifying banking processes and using digital solutions to address real needs. For example, we make accessing capital seamless for MSMEs, as seen with Romel from Tinapa is Life.
Additionally, GoTyme offers inclusive products like a 4% interest rate on deposits with no minimum balance or requirements—just deposit and earn. This ease of use and transparency resonate with users, making banking more accessible and fueling our rapid expansion to nearly 5 million users in just two years.
GoTyme prioritizes customer experience by combining technology with a human touch. Unlike many digital banks, every customer interaction—whether on the app, social media, or calls—is handled by a human, supported by AI to enhance efficiency without losing personal connection.
This approach stems from a commitment to address real pain points, such as poor service. For example, onboarding is streamlined with ambassadors assisting customers to get started in under 5 minutes.
GoTyme also practices what it preaches: employees test products themselves and even experience roles like call center agents to ensure genuine, customer-focused service. This human-centric philosophy creates a uniquely supportive environment for small business owners, blending digital convenience with personal care.
GoTyme actively engages with its customers through vibrant Facebook communities, where MSMEs share feedback, ask questions, and suggest improvements. By listening closely, GoTyme responds to real needs, like launching mobile check deposits—a feature requested by small business owners to simplify their operations.
This customer-first approach ensures GoTyme continuously adapts to provide practical, user-driven solutions that make banking easier and more accessible for MSMEs.
GoTyme simplifies lending for MSMEs by leveraging transaction data through its partnership with PayMongo. Instead of requiring extensive documents, the platform uses sales data to generate a credibility score, making it easier for businesses to access loans tailored to their needs.
Loan repayment is automated, with a portion deducted from each customer payment, easing the burden of fixed schedules. MSMEs often repay faster than expected, boosting their scores and enabling re-availment, which supports business growth. This seamless, data-driven approach empowers MSMEs to expand without the typical complexities of traditional banking.
GoTyme is expanding its offerings to meet MSME needs. Recently launched products include:
Additionally, GoTyme's VASP license sets the stage for future crypto-related products, signaling continued innovation tailored for modern business needs.
Yes, GoTyme offers lending solutions for MSMEs through partnerships with platforms like Paymongo and Foodpanda. These collaborations allow GoTyme to leverage anonymized transaction data from a large number of merchants to create credibility scores. This data-driven approach enables faster loan approvals and more efficient lending processes.
Currently, GoTyme doesn’t offer loans directly to individual MSMEs, but this may change in the future, as the platform continues to grow and refine its offerings.
GoTyme simplifies the loan application process for MSMEs by using data, such as sales and transaction history, instead of requiring extensive paperwork like tax returns or sales receipts. This data-driven approach, via partnerships with platforms like Paymongo and Foodpanda, allows businesses to prove their viability through transaction data, making loan approvals faster and more efficient. It’s a unique, secure, and less burdensome way for MSMEs to access credit compared to traditional banks.
Next year, GoTyme will expand its offerings beyond MSME lending, building on its partnerships with Paymongo and Foodpanda. We're exploring additional lending products and synergies with Savvy, a fintech salary lender, to offer salary-based loans. We're also focused on leveraging existing data for more efficient digital banking services. Plus, we plan to launch a GoTyme account with a VASP license, paving the way for future crypto offerings. Expect a year of growth and innovation!
Mochi Solutions is a billing and collections platform designed to help Filipino businesses get paid on time, every time. By digitalizing the invoicing process and automating repetitive tasks, we empower businesses to focus on growth.
