From "Pay Me" to Payments Made Easy Getting Started with Online Payments: A Practical Guide for Businesses

Learn how to streamline your business payments with PayMongo! In this Live Q&A, PayMongo's Senior Growth Executive, Alliah Tan, shares tips on accepting credit/debit cards, GCash, and QR PH.

co-PRESENTED BY

Paymongo

BUSINESS AREA

Finance

TRANSCRIPT SUMMARY

About Paymongo

PayMongo is a payment gateway designed for Filipino businesses, allowing them to easily accept online payments via credit and debit cards, whether in-person or online. It enables businesses to manage transactions without the need for extensive coding or technical skills, and even offers solutions for those without apps or websites.

Question: What types of businesses can use Paymongo, and what payment methods are available?

Answer: Paymongo is industry-agnostic, meaning it caters to businesses of all types, including freelancers, e-commerce stores, and travel agencies, as long as they need payment solutions. Paymongo offers payment options such as card payments (credit/debit), e-wallets (GCash, GrabPay, Maya), online banking, QRPh, and BillEase for buy-now-pay-later services.

Question: What are the benefits of using an online payment gateway instead of manual bank transfers?

Answer: The benefits include convenience, efficiency, security, and scalability. Digital payments streamline processes, reduce errors, improve security with built-in risk features, and allow businesses to handle higher transaction volumes. It also offers flexible payment options, such as credit cards, e-wallets, and online banking, which manual transfers don’t.

Question: How do digital payments contribute to the growth and sustainability of SMEs in the Philippines?

Answer: Digital payments allow SMEs to access financial services like lending and cash flow management, broaden market reach by tapping into new customer segments, and make data-driven decisions based on transaction reports. This helps businesses optimize operations and increase revenue.

Question: What are the main challenges businesses face when setting up digital payment solutions, and how can they overcome them?

Answer: Challenges include setup costs and complex integration. Paymongo helps by not charging setup or integration fees. The only charge comes from successful transactions. Businesses can integrate Paymongo easily with their systems, reducing barriers to digital payment adoption.

Question: Is it possible to automate high-volume recurring billing reminders with Paymongo?

Answer: Paymongo doesn’t offer robust billing features directly, but through its partnership with Mochi, businesses can automate invoicing, reminders, and payment verification within a single setup.